Pusat Bantuan Samgamam
Temukan panduan yang jelas untuk setiap acara, komunitas, dan alur kerja operasi.
Telusuri dokumen produk, tutorial, panduan berbasis peran, FAQ, dan bantuan pemecahan masalah untuk Moments We Share.
paymentsadminadvanced12 minutes
Finance operations for paid events
Review paid event setup, payment provider status, refunds, disputes, and finance exports.
Finance operations help admins support organizers and attendees when paid events involve checkout, refunds, provider status, or disputed charges.
Tangga
- 1Open Finance in the admin dashboard.
- 2Review paid events by provider, payment setup status, and refund activity.
- 3Check the event record before changing payment-related status.
- 4Record refund or dispute notes clearly.
- 5Export finance data only for approved reconciliation or support work.
userintermediate7 minutes
Paid events, checkout, refunds, and disputes
How paid event checkout works, when refunds apply, and how disputes are handled.
userintermediate7 minutes
Resolve payment issues
Troubleshoot failed checkout, duplicate charge concerns, refund status, and disputes.
adminadvanced10 minutes
Exports and analytics for operations
Use exports for attendees, events, groups, users, moderation, finance, ecosystem, and audit records.