Samgamam 도움말 센터

모든 이벤트, 커뮤니티, 운영 워크플로에 대한 명확한 지침을 찾아보세요.

Moments We Share에 대한 제품 문서, 튜토리얼, 역할 기반 가이드, FAQ 및 문제 해결 도움말을 검색하세요.

troubleshootinguserbasic5 minutes

QR code issues

Troubleshoot QR codes that do not scan, fail validation, or report an attendee as already checked in.

Most QR problems come from camera permissions, expired tickets, regenerated tickets, incorrect event matching, or an attendee already being marked present.

단계

  1. 1Increase screen brightness or clean the camera lens if scanning fails.
  2. 2Ask the attendee to reopen the latest QR if the ticket was regenerated.
  3. 3Confirm the scanner is opened for the correct event before retrying.
  4. 4Use manual check-in only after verifying the attendee identity and RSVP.
  5. 5Contact an admin if duplicate or suspicious scans continue.

태그

qr issuesalready checked ininvalid qrscanner

관련 기사