Central de Ajuda Samgamam
Encontre orientações claras para cada fluxo de trabalho de eventos, comunidades e operações.
Pesquise documentos de produtos, tutoriais, guias baseados em funções, perguntas frequentes e ajuda para solução de problemas para Moments We Share.
eventsorganizerintermediate7 minutes
Managing event check-ins
Use manual attendance updates, undo mistakes, and resolve edge cases during event entry.
Check-in management combines QR validation with manual controls so organizers can keep the queue moving without weakening the audit trail.
Passos
- 1Review the attendee roster before the event starts.
- 2Use Mark attendance if a valid guest cannot present a scannable QR.
- 3Undo a mistaken check-in immediately so the audit log stays clear.
- 4Watch for already checked-in responses before marking anyone twice.
- 5Escalate suspicious or repeated invalid tickets to an admin.
organizerintermediate6 minutes
How to scan attendees at your event
Open the scanner, validate attendee ticket QRs, and confirm each check-in safely.
userbasic5 minutes
QR code issues
Troubleshoot QR codes that do not scan, fail validation, or report an attendee as already checked in.
adminadvanced6 minutes
How QR security works
Learn why ticket QR codes are unique, signed, expiring, and protected against reuse.