Kituo cha Usaidizi cha Samgamam

Pata mwongozo wazi kwa kila tukio, jumuiya, na mtiririko wa kazi.

Tafuta hati za bidhaa, mafunzo, miongozo yenye jukumu, Maswali Yanayoulizwa Mara kwa Mara, na usaidizi wa utatuzi wa Moments We Share.

eventsorganizerintermediate6 minutes

How to scan attendees at your event

Open the scanner, validate attendee ticket QRs, and confirm each check-in safely.

The scanner is built for organizers and admins who need a fast mobile workflow on site. Each successful scan validates the ticket on the server before attendance is marked.

Hatua

1Open the event page and choose Open scanner.
2Allow camera access on your phone or tablet.
3Point the camera at the attendee's private ticket QR.
4Confirm the attendee name and event shown after validation.
5Use manual validation if the camera feed is unavailable.

Maonyo

Do not trust a screenshot or pasted token until Samgamam confirms it on the scanner screen.

Lebo

scanner attendees organizer mobile

Makala zinazohusiana

organizerintermediate7 minutes

Managing event check-ins

Use manual attendance updates, undo mistakes, and resolve edge cases during event entry.

manual check-in attendance undo errors

Soma makala

adminadvanced8 minutes

Attendance tracking and analytics

Read scan counts, successful check-ins, failures, and no-show trends from attendance data.

attendance analytics no-shows scans admin

Soma makala

userbasic5 minutes

QR code issues

Troubleshoot QR codes that do not scan, fail validation, or report an attendee as already checked in.

qr issues already checked in invalid qr scanner

Soma makala